The transition to Great British Railways in 2023 will mean massive periods of change for train operators. They must ensure that these changes are not rushed through and comply with their processes to flush out the real risks and track the required actions.
With multiple depots with multiple risks and lots of different meetings generating actions around those risks and a system that relied on manual updating, West Midland Trains were lacking clarity around actions; some were being duplicated and it became hard to identify which actions had been captured elsewhere or dealt with effectively, and closed suitably and sufficiently. The logging and evidence in the closure of actions that’s so critical.
SharpCloud has enabled Sam Stuart, Safety & Environment Business Partner, and his team at West Midlands Trains to bring all their information together in one place and specifically rank actions by risk to get an immediate understanding of the current situation and track their progress and closure effectively.
"Everything is in sight. I can see the action owners and the actions they are responsible for, and I have the visual reassurance that the key risks are being managed effectively. For senior management, they have the high-level overview they need to understand what’s going on."
- Sam Stuart, Safety & Environment Business Partner
Here are some benefits Sam Stuart and his team is getting from using SharpCloud:
- Reassurance that high-risk actions at a specific location are getting the focus they need from the depot. SharpCloud visualizes all the high-risk actions that need closing and prompts the question as to why they haven’t been closed.
- Increased transparency and accountability - it’s easy to hide behind spreadsheets. Senior management can access the story at any time and have visibility of outstanding actions, encouraging everyone to focus on the work to be done.
- Increased process efficiency - we’ve been able to demonstrate to the regulators and internal Change Board how actions have been completed and evidence progress against our goals.