THIS SUB PROCESSORS PAGE WAS LAST UPDATED ON: 31st March 2022. ANY FUTURE CHANGES WILL BE REFLECTED ON THIS PAGE.

SharpCloud uses sub-processors (listed below), to assist in providing services as described in our Privacy Policy and our Terms of Service or a similar services agreement customers may have signed with us.

 

Entity Name Subject Matter of the Processing Processed Data Location

Microsoft Corporation

Microsoft Azure - PaaS provider for the production application instances and holder of all application data storage and processing.

All data uploaded to and collected by the application.

    • my.sharpcloud.com USA
    • app.sharpcloud.com USA
    • uk.sharpcloud.com UK
    • eu.sharpcloud.com Netherlands
    • academy.sharpcloud.com Netherlands

Microsoft Corporation

Office 365 is used for Document Storage and email communications internal and externally with customers, partners and suppliers.

Name, email address, data submitted to support services, contract administrative data.

  • Email - Europe
  • SharePoint - UK
  • Teams - Europe

Hubspot Inc

We use HubSpot CRM as our CRM/Marketing database.

IP addresses, name, email addresses, usernames, company, telephone.

USA

Atlassian

Jira Service Desk is used for the support ticketing system.

Email addresses, name, telephone, data submitted with user tickets to the support service

Europe

Stripe Inc

Stripe is used for online payment processing within the SharpCloud application.

Name, email address, payment details.

USA

Blend Marketing Ltd

Blend is the SharpCloud marketing partner and will process data on our behalf for marketing purposes.

IP addresses, name, email addresses, usernames, company, telephone

UK

Zoom Video Communication 

Zoom is for communications with customers and provision of webinars.

IP addresses, name, email addresses.

USA

Pendo.io Inc

Pendo provide analytics of usage of the SharpCloud platform

Email address, pages visited, fetaures used.

EU

 

SharpCloud Software Privacy Policy 

https://www.sharpcloud.com/privacy

SharpCloud Software Terms of Service 

https://www.sharpcloud.com/terms

Security Statement Web page

https://www.sharpcloud.com/security

Contact

Questions, comments and requests regarding the sub-processors are welcomed and should be addressed to support@sharpcloud.com.