SharpCloud Training
SharpCloud Software Sub-Processors
This sub processors page was last updated on: 20th November 2023. Any future changes will be reflected on this page.
SharpCloud uses sub-processors (listed below), to assist in providing services as described in our Privacy Policy and our Terms of Service or a similar services agreement customers may have signed with us.
Entity name |
Subject matter of the processing |
Processed data |
Location |
|
Microsoft Corporation |
Microsoft Azure - PaaS provider for the production application instances and holder of all application data storage and processing. |
All data uploaded to and collected by the application. |
my.sharpcloud.com USA |
|
Microsoft Corporation |
Office 365 is used for Document Storage and email communications internal and externally with customers, partners and suppliers. |
Name, email address, data submitted to support services, contract administrative data. |
Email - Europe |
|
Hubspot Inc |
We use HubSpot CRM as our CRM/Marketing database. |
IP addresses, name, email addresses, usernames, company, telephone. |
USA |
|
Atlassian |
Jira Service Desk is used for the support ticketing system. |
Email addresses, name, telephone, data submitted with user tickets to the support service |
Europe |
|
Stripe Inc |
Stripe is used for online payment processing within the SharpCloud application. |
Name, email address, payment details. |
USA |
|
PayPal |
PayPal is used for online payment processing within the SharpCloud application. |
Name, email address, payment details. |
USA |
|
Zoom Video Communication |
Zoom is for communications with customers and provision of webinars. |
IP addresses, name, email addresses. |
USA |
|
Pendo.io Inc |
Pendo provide analytics of usage of the SharpCloud platform |
Email address, pages visited, features used. |
EU |
|
OneShot |
Providing CRM data enrichment and enhancement services |
IP addresses, name, email addresses, usernames, company, telephone. |
UK
|
|
6sense |
Providing CRM data enrichment and enhancement services |
IP addresses, name, email addresses, usernames, company, telephone. |
UK
|
SharpCloud Software Privacy Policy
https://www.sharpcloud.com/privacy
SharpCloud Software Terms of Service
https://www.sharpcloud.com/terms
Security Statement Web page
https://www.sharpcloud.com/security
Contact
Questions, comments and requests regarding the sub-processors are welcomed and should be addressed to support@sharpcloud.com.