SharpCloud Software Sub-Processors

Entity name

Subject matter of the processing

Processed data

Location

Microsoft Corporation

Microsoft Azure - PaaS provider for the production application instances and holder of all application data storage and processing.

All data uploaded to and collected by the application.

my.sharpcloud.com USA
app.sharpcloud.com USA
uk.sharpcloud.com UK
eu.sharpcloud.com Netherlands
academy.sharpcloud.com Netherlands

Microsoft Corporation

Office 365 is used for Document Storage and email communications internal and externally with customers, partners and suppliers.

Name, email address, data submitted to support services, contract administrative data.

Email - Europe
SharePoint - UK
Teams - Europe

Hubspot Inc

We use HubSpot CRM as our CRM/Marketing database.

IP addresses, name, email addresses, usernames, company, telephone.

USA

Adobe

Electronic signature

All data uploaded and collected by the application

USA

Stripe Inc

Stripe is used for online payment processing within the SharpCloud application.

Name, email address, payment details.

USA

PayPal

PayPal is used for online payment processing within the SharpCloud application.

Name, email address, payment details.

USA

Zoom Video Communication

Zoom is for communications with customers and provision of webinars.

IP addresses, name, email addresses.

USA

Pendo.io Inc

Pendo provide analytics of usage of the SharpCloud platform

Email address, pages visited, features used.

EU

OneShot

Providing CRM data enrichment and enhancement services

IP addresses, name, email addresses, usernames, company, telephone.

UK

Aptivio

Providing CRM data enrichment and sales operation services

IP addresses, name, email addresses, usernames, company, telephone.

USA

  Xero

 Account System

 Name, email address, payment details.

 New Zealand