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Roadmapping Excellence

Enhance your organization's roadmapping process and maturity with best practices through our Roadmap Assessment Service SCoRE.

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Product Demo
Are you a decision-maker, portfolio manager, or business strategist aiming to elevate your strategic portfolio management approach? This demo is especially for you.

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Free Templates
Explore free templates and tailor them to your unique needs. All our templates can be accessed and edited in SharpCloud, simply log in or sign up for a free account.

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One platform.

Many solutions.

Website_Icons-UseCase-21 SharpCloud Training

SharpCloud provides public and private training options to help you and your organization make the most of your investment in SharpCloud.

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Product Demo
Are you a decision-maker, portfolio manager, or business strategist aiming to elevate your strategic portfolio management approach? This demo is especially for you.

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The SharpCloud Blog
Dive into our blog for practical tips and tools that will empower you to bring clarity to your data, make confident decisions, and reveal meaningful insights.

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The SharpCloud News
Stay informed and engaged with the latest updates, insights, and stories that revolve around SharpCloud.

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SharpCloud Software Sub-Processors

This sub processors page was last updated on: 20th November 2023. Any future changes will be reflected on this page.

 

SharpCloud uses sub-processors (listed below), to assist in providing services as described in our Privacy Policy and our Terms of Service or a similar services agreement customers may have signed with us.

 

Entity name

Subject matter of the processing

Processed data

Location

Microsoft Corporation

Microsoft Azure - PaaS provider for the production application instances and holder of all application data storage and processing.

All data uploaded to and collected by the application.

my.sharpcloud.com USA
app.sharpcloud.com USA
uk.sharpcloud.com UK
eu.sharpcloud.com Netherlands
academy.sharpcloud.com Netherlands

Microsoft Corporation

Office 365 is used for Document Storage and email communications internal and externally with customers, partners and suppliers.

Name, email address, data submitted to support services, contract administrative data.

Email - Europe
SharePoint - UK
Teams - Europe

Hubspot Inc

We use HubSpot CRM as our CRM/Marketing database.

IP addresses, name, email addresses, usernames, company, telephone.

USA

Atlassian

Jira Service Desk is used for the support ticketing system.

Email addresses, name, telephone, data submitted with user tickets to the support service

Europe

Stripe Inc

Stripe is used for online payment processing within the SharpCloud application.

Name, email address, payment details.

USA

PayPal

PayPal is used for online payment processing within the SharpCloud application.

Name, email address, payment details.

USA

Zoom Video Communication

Zoom is for communications with customers and provision of webinars.

IP addresses, name, email addresses.

USA

Pendo.io Inc

Pendo provide analytics of usage of the SharpCloud platform

Email address, pages visited, features used.

EU

OneShot

Providing CRM data enrichment and enhancement services

IP addresses, name, email addresses, usernames, company, telephone.

UK

 

6sense

Providing CRM data enrichment and enhancement services

IP addresses, name, email addresses, usernames, company, telephone.

UK

 

 

SharpCloud Software Privacy Policy 

https://www.sharpcloud.com/privacy

SharpCloud Software Terms of Service 

https://www.sharpcloud.com/terms

Security Statement Web page

https://www.sharpcloud.com/security

Contact

Questions, comments and requests regarding the sub-processors are welcomed and should be addressed to support@sharpcloud.com.