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How the largest non-metropolitan fire service in England mitigates risk

Case Study
Challenge

A lack of visibility of risks. We needed to visualize multiple layers of risk registers to identify potential risks and understand what was going on. 

Cause
We were using Excel with over 30 separate workbooks and worksheets that didn’t talk to each other.
Solution

We were able to upload our Excel data directly into SharpCloud and create different views of our data to make it more digestible. 

Benefits

All the information is in one place. We have a greater visibility of risks, controls, and impacts and improved tracking of actions, progress updates and closures. 

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“It's fair to say that before SharpCloud, it was really difficult to keep momentum on action tracking, progress updates, and closures. It has been transformational in showing information in this way to multiple risk control and action owners.”

Sue Nugent, Risk, BCM & Insurance Manager

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Challenges

  • A lack of visibility of risks and ability to identify potentail risks

  • Visualize multiple layers of risk registers

  • Keep momentum on action tracking, progress updates, and closures

  • Communicate effectively to multiple risk control and action owners

Cause

  • Using static tools like Excel 

  • More than 30 separate workbooks and worksheets that didn't talk to each other

  • Information in too many places

  • No way to show visually show information to multiple risk control and action owners

 

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Solution

SharpCloud combined the work of more than 30 separate Excel worksheets into one view. We have been able to create different views of our data to make it more digestible. We have a bow-tie view that displays 337 items of data in a single view compared to less than 17 items in an Excel sheet. The same amount of information in Excel would span more than 15 A3 pages.

A Risk direction view displays changes in risk status from the previous month and draws attention to newly escalated risk and then agrees priorities. Behind each risk, a number of panels illustrate risk details, scores, related actions, controls, impacts, all with progress notes and all information being available in one place.

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Benefits

  • Greater visibility of risks, controls, and impacts

  • Improved tracking of actions, progress updates and closures

  • Improved communication of risks to multiple risk control and action owners

  • Single location for information
  • Different views of our data to make it more digestible 

  • One view of data compared to 15 A3 pages of Excel

  • All the information for each risk in one place

  • Clearer decision making 

 

Other Case Studies

Discover how our customers are solving their business challenges using SharpCloud 

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