Risk Management Case Study with Devon & Somerset Fire and Rescue

Transforming risk communication

Devon & Somerset (D&S) Fire & Rescue had a lack of visibility of risks. They needed our help to visualize multiple layers of siloed risk registers to identify potential risks and understand what was going on. With SharpCloud's unique ability to visualize, navigate, and communicate complex data in one place, D&S Fire & Rescue have greater visibility of risks, controls, and impacts, and are able to more effectively track actions, progress updates and closures.

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“It's fair to say that before SharpCloud, it was really difficult to keep momentum on action tracking, progress updates, and closures. It has been transformational in showing information in this way to multiple risk control and action owners.”

Sue Nugent, Risk, BCM & Insurance Manager

D&S Fire & Rescue's objectives

1

Dynamic risk tracking

SharpCloud's dynamic visualization of risks and ready-made templates made it easy to transform complex data from huge spreadsheets into highly customizable, digestible, and insightful views. This enabled more effective communication of risk information to risk control and action owners which in turn helped to keep momentum on action tracking, progress updates, and closures.

2

Create a reliable singular source for insights

Before SharpCloud, D&S Fire & Rescue's risk data was held across 30+ separate Excel workbooks that didn't talk to each other. With information in too many places, it was impossible to . SharpCloud now acts as the one source of truth for their data, ensuring all information is kept up to date and stakeholders are kept on the same page.

3

Bring static data into a live report

Static tools like Excel miss the bigger picture when tracking constantly-evolving risks and impacts. SharpCloud is a dynamic platform that provides more insights with it's Filters, Views and other features which makes live reporting on risks for D&S Fire & Rescue easier than ever.

D&S Fire & Rescue's objectives

1

Enhance visibility of risks

D&S Fire & Rescue sought improved visibility, comprehension, and communication regarding risks, controls, and impacts in their operations. SharpCloud emerged as the solution by consolidating data from 15 A3 spreadsheets into one comprehensive view. Additionally, its focus on collaboration and highlighting data connections enhances overall data understanding.

2

Single source of truth

Prior to adopting SharpCloud, D&S Fire & Rescue grappled with over 30 disparate workbooks, leading to confusion and inefficiency. They recognized the necessity for a single source of truth to effectively manage their risk data - SharpCloud offers comprehensive views which can take thousands of cells of data into one simplified view.

3

Clearer decision making

D&S Fire & Rescue faced difficulties with scattered and unengaging spreadsheets, which made decision-making unclear. With SharpCloud, they now have dynamic ways to showcase risk data, enabling clearer insights for senior decision-makers. This means they can make better-informed decisions quickly and confidently.

How D&S Fire & Rescue is managing risk today

SharpCloud combined the work of more than 30 separate Excel worksheets into one view and enabled D&S Fire & Rescue to create different views of their data to make it more digestible. Whilst a bow-tie view displaying over 300 items of data looks complex, the same amount of information in Excel would span more that 15 A3 pages. It is also much easier to visualize and understand the relationships and dependencies between these data items in SharpCloud compared to an Excel spreadsheet. A Risk direction view displays changes in risk status from the previous month and draws attention to newly escalated risk and then agrees priorities. Behind each risk, a number of panels illustrate risk details, scores, related actions, controls and impacts, all with progress notes. All the information is available in one place, enabling clearer decision making.

Why D&S Fire & Rescue chose SharpCloud

D&S Fire & Rescue has transformed their approach to data management by transitioning from static spreadsheets to dynamic SharpCloud views. With tools like the risk bow tie, they now facilitate informed decision-making and prioritize risk mitigation more effectively. By comprehensively assessing risks, visualizing changes in risk status, and prioritizing actions based on emerging threats, they've elevated their ability to tackle challenges head-on.

SharpCloud enables D&S Fire & Rescue to effortlessly track actions and monitor progress updates on risk controls from various stakeholders. This streamlined process enhances accountability and collaboration among team members, ensuring effective risk management across the board.

Previously, D&S Fire & Rescue struggled with navigating and visualizing layers of risk spread across multiple spreadsheets. Thanks to SharpCloud, they've streamlined their process by consolidating over 30 workbooks into a single, comprehensive view. Now, visualizing 337 interconnected data points is effortless, providing invaluable clarity into complex risk landscapes.
SharpCloud has become the single source of truth for D&S Fire & Rescue, revolutionizing their data management. One view can contain 15 times the data and insights, whilst remaining visually impactful. D&S Fire & Rescue leverages SharpCloud to illuminate connections between risk data points, empowering informed decision-making at every turn.

Why D&S Fire & Rescue chose SharpCloud

SharpCloud is the only tool that can take the data of 30 spreadsheets into a singular view, whilst highlighting relationships and keeping insights visually understandable for all stakeholders. D&S Fire & Rescue now have a greater visibility of risks, controls and impacts allowing for clearer, more informed decision-making.
Presenting data for D&S Fire & Rescue is easier than ever - SharpCloud's visual format makes sharing their insights a much more effective process. When compared to rows and rows of a spreadsheet, SharpCloud is an infinitely more visually powerful tool where the insights are given straight to you.

D&S Fire & Rescue's spreadsheet footprint has significantly reduced - instead of needing to check 5 different spreadsheets to ensure data is up to date for a project, it is now all accessible within SharpCloud. Confidence in data has increased dramatically due to SharpCloud's live views which update across all instances immediately upon changes.
Using multiple views in SharpCloud has allowed D&S Fire & Rescue to visualize multiple layers of risk registers by shifting the focus on different areas of their data. In one click, D&S Fire & Rescue can hone in on insights for risks, controls and impacts using Views, Filters and other SharpCloud features.

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