Digital Transformation Case Study with CGI

Challenge

A leading IT and business consultancy, CGI defines and implements holistic digital transformation projects for its customers to help them become digital leaders. These transformation projects are huge and complex, requiring a lot of stakeholder management and strategic prioritization. In order to ensure delivery success, CGI needed to be able to build dynamic, scalable and effective roadmaps that could clearly articulate their client’s need for change, as well as outline the journey to get there.

Cause

Digital transformation touches almost every part of an organization, and each client has unique needs and challenges. Consequently, it’s critical to be able to see the connectivity and relationships between all the individual components. The tools CGI were using didn’t help them navigate the complex change landscape in a non-linear way, making it harder to build compelling stories for different audiences. It was therefore harder to galvanize the client’s stakeholders around a clear ‘why’ and accelerate progress.

Solution

CGI now uses SharpCloud to bring clients’ data, information and knowledge to life and create compelling stories. As well as modelling possible scenarios to determine impact and viability of digital transformation projects, SharpCloud also helps CGI communicate the outcomes of digital transformation in a tangible way. As it is cloud-based, it enables seamless collaboration between CGI and their clients, which ensures everyone is always on the same page and feels invested in the change journey.

Benefits

Thanks to SharpCloud, CGI have been able to deliver digital transformation excellence at a fraction of the time and cost. SharpCloud creates a one-stop-shop for their client’s organisational change. By having an interactive environment built around communication and collaboration, organizations can have the right conversations, ensure strategic alignment, and make better informed decisions.

“For the organization, we're driving best practice, being more productive and generating better quality outputs as SharpCloud is reducing the time it takes to carry out the work. It provides the ability to structure your content and for others to collaborate with that content and add their knowledge, comments and feedback, all in one place.”

Craig Wallace, Former Global Head - Emerging Technology Business

Solution

For CGI, SharpCloud gives us the edge, clients have never seen anything like it before. The platform offers dynamic, scalable, and non-linear roadmaps that adapt to evolving strategies and digital transformations. With its scenario modeling capabilities, users can map out potential strategic shifts or digital changes, envisioning different pathways to success. Its visualization tools enable the clear depiction of change journeys and outcomes, highlighting dependencies and requirements for effective planning. Moreover, being a cloud-based solution, it facilitates seamless collaboration among team members, ensuring everyone stays aligned and informed throughout the process.