Frequently Asked Questions

If I buy a team site who can I share the stories with?

You can always share your stories with anyone who has an email address (they will have to sign up for a sharpcloud account first if they are not already a member).

Everyone in your team can see all the stories created by the team members.

Your team site can be administered so that stories can be restricted to prevent sharing outside the team.

How do I control who is in a team or directory?

Everyone who uses sharpcloud will need to create a free personal account to start using sharpcloud. (this process requires them to enter their email address). Users are added or removed from team sites and directories via their email address. Each teamsite or directory requires at least one administrator.

Can people be in more than one team?

Yes. sharpcloud is designed so that people can belong to many teams as required. It is not unusual for some people to be involved in several teams.

Can I share a team with a customer?

Absolutely. Many of our users create dedicated sites to work with customers on bids and project work. The team site provides a great way to transition knowledge between people as the project progresses, as new members can join the team as others move on to new roles.

Do I need one teamsite for each customer?

No, individual stories can be shared securely with each customer just using their email address. N.B. Your customer will need to sign up for a free sharpcloud account too. But if you find that you are sharing more than one story with a customer it may be more effective to create a dedicated team site.

How many teams sites do I need?

It depends on how big your organisation is and how many people are actively creating content. Large organisations may have many teams all co-creating content and sharing published work to a directory.

How many people should I have in a team?

It's up to you. It depends on the nature of the work and how social the team members are. Small teams tend to share work more effectively because they know who the other team members are and feel happier sharing content.

Do I need a directory?

Yes, if you want to make stories available to a large number of people securely. Think of it like the coolest intranet you've ever seen.

Can I have more than one directory?

Yes. Typically an organisation will have one directory for all the company so that everyone can see published stories and give feedback. But you may want to create separate groups directories for different groups of users or even for specific customers.

Where is the data stored?

Personal data and normal teams sites store the data in a very secure datacentre (Azure, North US) owned and operated by Microsoft. See our terms in the footer.

Can I host my own data?

We are working on providing a way for customers to host their team data from their own data centres. Contact us to find out more.

Business users: